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Self Help Tools DLA Auto Agent Phone Help |
Fax: DSN 661-5305 / (269) 961-5305 Email: dlacontactcenter@dla.mil The Defense Logistics Agency Customer Interaction Center (DLA CIC), located in Battle Creek, Michigan is staffed 24 hours a day, 7 days a week, including Government holidays. Dedicated knowledgeable agents are standing by to provide real time answers to your real world logistics needs. Our technicians can help you locate a supply item in the database, assist you in obtaining LOGRUN access, and answer questions about various systems and programs geared at your logistics and supply needs. Direct your questions, problems, comments or inquiries to the CSO technician who will get you the information you need. Automated telephone and email functionality is available in the form of DLA CIC AutoAgent. These two functions have been integrated with the DLA Customer Interaction Center (CIC): Phone: Dial the CIC Phone number above, the select Option#1 (AutoAgent): Instructions Email: See the following document for sending AutoAgent Emails: Instructions For PIN or Password Resets, call DSN 661-7793, or Commercial 269-961-7793. Want an account with AutoAgent? Call Registration HelpDesk: DSN 661-4601, or Commercial 269-961-4601. You must
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| Customer Service: 1-877-352-2255 or DSN 661-7766 Email: dlacontactcenter@dla.mil Privacy/Security | Accessibility | Contact Webmaster This Site Reviewed Quarterly for Accessibility Compliance This Page Last Reviewed: January 1, 2010 |
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Defense Logistics Agency Customer
Interaction Center